SKIP TO MAIN CONTENT
Alaska USA Federal Credit Union
  • Meet our Loan Originators
    • Stephanie Anaya
    • Leanna Gray
    • Mike Janofsky
    • Vorel Trotter
  • Calculators
    • Payment Amortization
    • Rent Vs Own
    • Annual Percentage Rate
    • Debt Consolidation
    • Prepayment Savings
    • Early Payoff
    • Refinance Break Even
    • Tax Savings
  • Contact Us
  • About Us
  • LOG IN

Privacy Policy

Effective Date: 6/1/2022

To learn more about how we collect, use, and share your personal information in the course of business, refer to the privacy notices below:
 

  • Alaska USA Privacy Notice

 

  • California Consumer Privacy Act Policy

 

Online information Alaska USA collects?
 

  • Information you provide
     

Alaska USA may collect any information you enter on our websites, apps, or email. You may choose to not provide some information, but by doing so you might be unable to use specific products, services, or site features. We use the information you provide for servicing your requests, providing products and services, and communicating with you, and for the other purposes outlined below.
 

  • Automatic data collection
     

Alaska USA automatically collects certain data when you interact with Alaska USA websites, apps, email messages, or advertisements on other websites. Data may be received directly from your device or browser, and through the use of cookies and pixel tags. Alaska USA does not process "Do Not Track" directives your browser may send.

 

Collected data may include:
 

Data about your computer or mobile device, including operating system, browser version, and device capabilities.

 

Data about your network connection, such as the IP address and geolocation of your device. Location data is collected to enable online location-based services, including mapping and advertising. Most mobile devices and browsers allow you to disable location sharing. If sharing is disabled, you may still be able to use these services, but will not be able to benefit from location-aware features.

 

Data about your usage of Alaska USA online systems, include pages visited, length of time spent visiting individual pages, and patterns of site visits.

 

Data about email interaction, including read-receipts and measurement of click-through in messages.

 

How we use your information
 

Alaska USA may use your information for several purposes, including:

 

  • Security
     

    • Maintain a secure session.
       
    • Authenticate your computer.
       
    • Detect potentially fraudulent transactions.
       
    • Verify transactions.
       
  • Site management
     

    • Customize content displayed on Alaska USA sites and apps.
       
    • Improving the relevance and usefulness of websites, apps, and email communications.
       
  • Marketing
     

    • Provide personalized promotional content on Alaska USA websites and apps.
       
    • Monitor the effectiveness of advertising on Alaska USA and third-party websites.
       
    • Improving the relevance and usefulness of email communications.

 

Cookies and pixel tags

 

Cookies refer to data that is stored on your device at the request of a server. Browser cookies are sent by a web server to the browser on your device when you visit a website. When you return to the site, your browser gives this data back to the server. Mobile applications may also use cookies. Pixel tags (also called web beacons) allow a server to know when specific actions are taken on a website, app, or email.

 

  • Session cookies
     

Alaska USA uses session cookies to help maintain continuity during an online session, to gather site usage data, to evaluate the success of online promotions, and for information security purposes. Session cookies are automatically deleted each time you close your browser. UltraBranch and online loan applications require that your browser accept session cookies.
 

  • Blocking cookies
     

If you configure your browser to reject cookies, site features that depend on them will be affected. In some cases this may mean a loss of customization, in other cases the feature will no longer function.

 

Third party sites

 

  • Contract service providers
     

Alaska USA uses a number of contract service organizations to provide members online access to financial information or services. These sites may display Alaska USA's logo, but are not part of Alaska USA's domain (website). Security and privacy are controlled by the site's owner and not by Alaska USA, and practices and policies may differ from Alaska USA. Refer to the posted privacy statement and/or user agreements at each site for additional information about how that particular organization manages information.
 

  • Social media
     

Alaska USA may create and maintain a presence on one or more social media sites. These sites enable sharing and collaboration among the site's registered users. Any content you share on these sites, including personal information, pictures, and comments, is subject to the Terms of Use and Privacy Policies of the respective site.

Alaska USA may use information you post directly on Alaska USA sanctioned social media pages, or that you make publicly available on the relevant social media site, to respond to your comments or posts. The social media site owner may provide Alaska USA access to aggregate data about users that view or post comments on official Alaska USA pages. Alaska USA uses this data to understand and improve the communication with participants on the site.

Public forums and social media sites, (including the Alaska USA Facebook page) are not secure environments. For your protection, please do not share sensitive account information, including social security numbers, account numbers, user IDs, passwords, or specific transaction details.
 

  • Links to other sites
     

As a convenience to members and prospective members, Alaska USA provides links to third party websites with which Alaska USA has no contractual relationship. Alaska USA is not responsible for the content, security, or privacy practices of sites it does not control. Please refer to the privacy and security policies of these sites to learn more.

 

Online advertising

 

  • Third party advertisements
     

Alaska USA does not include non-affiliated third party advertisements in its websites or mobile applications.
 

  • Advertisements on third-party sites
     

Alaska USA may work with advertising companies to promote Alaska USA products and services on third-party sites. Companies may be provided non-personally identifiable criteria to guide the selection of ads that will be displayed on these sites. Alaska USA may collect information about your interaction with ads on other sites.

 

Children's privacy
 

Alaska USA does not knowingly collect or share personal information from individuals under the age of 16 through any website or mobile app. For more information about the Children's Online Privacy Protection Act (COPPA), visit the FTC website: www.ftc.gov.
 

Notice updates and effective date
 

Alaska USA may update this notice from time to time. When this notice is updated, the updated version will be posted on the site, and the "Effective Date" displayed at the top of this page will be updated. The notice becomes effective when posted on this site.

California consumer rights
 

California residents can request access to personal information collected and shared by Alaska USA or any of our affiliates by entering a personal information request or calling our Member Service Center at 1-800-525-9094.

 

Protecting your accounts:

 

Alaska USA will never call, email, or text its members to request confidential information
 

Safeguard your information by learning to recognize and avoid phishing, identity theft, and other forms of fraud.
 

Forward suspicious emails to: reportfraud@alaskausa.org

  • Privacy Policy

National Mortgage Licensing System (NMLS) consumer access listing   

© Copyright 2022

If you are using a screen reader and having difficulties with the site, call the Member Service Center 24/7 at 800-525-9094.

Federally insured by NCUA

Real Estate loans are provided by Alaska USA Federal Credit Union in Alaska, Arizona, California, Washington, NMLS ID #409001. Mortgage loans are provided by Alaska USA Federal Credit Union in Arizona. NMLS #409001. Mortgage loans are provided by Alaska USA Mortgage Company, LLC in Alaska, Washington, and California. License #AK157293; Washington Consumer Loan Company License #CL-157293; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act, License #4131067. Home Loans are provided by Global Credit Union, a division of Alaska USA Federal Credit Union in Washington and Idaho, NMLS ID #409001.

Need to reach us:  Give us a call!

Member Service Center is open 24/7

907-563-4567 or 800-525-9094

Connect with us!
Feedback

National Mortgage Licensing System (NMLS) consumer access listing   

© Copyright 2022

If you are using a screen reader and having difficulties with the site, call the Member Service Center 24/7 at 800-525-9094.

Federally insured by NCUA

Real Estate loans are provided by Alaska USA Federal Credit Union in Alaska, Arizona, California, Washington, NMLS ID #409001. Mortgage loans are provided by Alaska USA Federal Credit Union in Arizona. NMLS #409001. Mortgage loans are provided by Alaska USA Mortgage Company, LLC in Alaska, Washington, and California. License #AK157293; Washington Consumer Loan Company License #CL-157293; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act, License #4131067. Home Loans are provided by Global Credit Union, a division of Alaska USA Federal Credit Union in Washington and Idaho, NMLS ID #409001.